Contact Sereno Finance
If you have questions about our budgeting templates, the Sereno course, editorial contributions, or want to request an update to published cost analyses, please contact us. Our team based in Querétaro responds to inquiries about downloads, course registration, and editorial clarifications. We aim to reply to messages related to course enrolment and resource updates within five business days. For urgent matters regarding account access or errors in downloadable files, indicate the resource title and the city referenced in the article to help us locate the material quickly.
Message the team
We collect the information below to respond to your question, manage course inquiries, and to send relevant files or links. Data is used only for the stated purpose and retained according to our Privacy Policy. When you submit this form we will confirm receipt by email and may follow up by phone if you consent. You can request deletion of your data at any time by contacting us. Please avoid sending sensitive personal data in the form; keep messages focused on the inquiry.
What happens after you submit
Once you submit the contact form we record the submission to manage the inquiry, assign it to the appropriate team member, and reply by email. If you consented to being contacted by phone we may call to clarify details. Message content and contact details are retained for up to two years for case tracking and follow-up unless you request earlier deletion. If your inquiry requests a file or template we will attach the resource or provide a download link in the reply. You may request deletion of your data at any time by emailing [email protected]. For privacy details and cookies, consult our Privacy Policy available in the site footer.